We want you to be completely satisfied with your purchase from Arluxshop.
30-Day Return Guarantee: We offer a 30-day return policy, starting from the date you receive your order. If for any reason you’re not satisfied with your purchase, you may return the item(s) within 30 days for a full refund or exchange.
Refund Process: Once we receive your return and inspect the items, we will process your refund or exchange within 7 business days. Refunds will be issued to the original payment method.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly.
If you’re not entirely happy with your order, we’re here to help! please Contact Us: If you have any questions or need further assistance, please contact our Customer Service team at arluxcooperative@gmail.com or +212 653376040.
