Returns & Refund Policy

We want you to be completely satisfied with your purchase from Arluxshop.

30-Day Return Guarantee: We offer a 30-day return policy, starting from the date you receive your order. If for any reason you’re not satisfied with your purchase, you may return the item(s) within 30 days for a full refund or exchange. 

Refund Process: Once we receive your return and inspect the items, we will process your refund or exchange within 7 business days. Refunds will be issued to the original payment method. 

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly. 

If you’re not entirely happy with your order, we’re here to help! please Contact Us: If you have any questions or need further assistance, please contact our Customer Service team at or +212 653376040.

Thank you for shopping with Arluxshop!

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